Advanced Communications Package (ACP)

Advanced Communications Package (ACP) for enhanced Centrex service is an office management and network control software solution. ACP is a tool to maximize your use of Centrex and ISDN technology. It provides the data collection, review, and planning systems that result in effective management control for businesses..

ACP Version 8 uses the HP 9000 Series hardware platform. This new scaleable architecture allows service providers to begin with a low end model and easily upgrade as operational needs increase.

The numerous ACP features include:

Office Features

• Customer Message Service System (CMSS)
• Message Service Paging (MSP)
• Simplified Message Service Interface (SMSI)
• Basic Customer Message Service (BCMS)

Management Features

• Electronic Directory Service (EDS)
• Global List Access (GLA)
• Advanced Station Message Detail Reporting (ASMDR)
• Revenue accounting Office via Message Detail Recording (RAO via MDR)
• Centralized Message Detail Recording (CMDR)

Facilities Management Features

• Facilities Management System (FMS)
• Traffic Engineering Data and Automatic Circuit Assurance (TED/ACA)
• Directory Database Information (DDI)
• Automatic Database Update (ADU)
• Trouble Ticket
• Work Order
• Stock Inventory
• Employee Configuration
• Cable Management
• Centralized Cost Allocation
• Force/Technician Management
• Station and Button Inventory

The ACP package is designed for network providers and large businesses. This system allows universities, hospitals, campuses or major businesses to manage and control their network and communication system.

More details are available through Lucent Technologies customer representatives or by email request to this Home Page site.

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