CENTREX Service

OFFER IN-DEMAND FEATURES TODAY'S SUBSCRIBERS REQUIRE
Increase Your Revenues With Centrex Service

With Centrex-based capabilities, service providers can tailor voice and data communication solutions to the specific needs of a diverse range of businesses. What's more, because all of the functionality is contained within the 5ESS^®-2000 Switch, extra hardware is usually not required. This enables service providers to offer a powerful set of revenue generating features for little additional cost.

Centrex also offers excellent economies of scale since sophisticated central office resources can be shared among multiple users.

ADVANCED FEATURES FROM A COMMON TELEPHONE SET

Business customers can lease feature-rich lines from their service providers in quantities from a few as two line to thousands of lines, depending on their needs. Because all calls within the group are switched by the service provider's central office equipment, Centrex typically requires one dedicated telephone station. For the subscriber, using the advanced call handling functions that Centrex provides is much like having a sophisticated premises switching system, except all functions are accessible from a common telephone set.

ADVANTAGES TO SUBSCRIBERS

Centrex provides the call handling features and options that today's businesses demand . It is an ideal solution for businesses looking to avoid the high initial capital investment required by alternative solutions such as a Key System or Private Branch Exchange (PBX).

As a central - office based service, Centrex is also much more reliable and flexible than competing solutions; for example, accessing new features only requires a call to the service provider. Since maintenance and management are the responsibility of the provider, businesses can dedicate valuable staff resources to more important core business activities.

ADVANTAGES TO SERVICE PROVIDERS

With Lucent Technologies feature-rich 5ESS-2000 Switch Centrex solution, service providers can support the differing communications needs of many market segments off of one platform. This enables providers to share the switching resources between communities of users to create valuable economies of scale.

By upgrading the central office software, and in some cases, with hardware additions or changes, service providers can continue to meet strong customers demand for the latest feature enhancements and functionality. This presents an excellent opportunity to increase revenues, differentiate service offerings, build brand loyalty, and improve customer service.