5E11 Software expands PINNACLE® product family queue capacity from 128 to 999, providing the opportunity to offer call center solutions to a much large market of smaller size customers like "work at home" professionals, doctors, dentists, lawyers and others. Service providers can now offer call center solutions to these smaller customers, giving the small business or "work at home" professional the advantages of a central office solution and adding greater flexibility and professionalism to their service.

More details are available through Lucent Technologies customer representatives or by email request to this Home Page site.

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